Privacy Policy

Effective Date / Last Updated: August 2026

At Jackie Connolly Real Estate School ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, enroll in our real estate licensing or continuing education courses, and interact with our services or messaging systems.

1. Information We Collect

We collect information that you voluntarily provide to us as well as automated technical data when you navigate our website:

Personal & Contact Details: Name, email address, phone number, physical mailing address.

Educational & Professional Preferences: Course enrollments, property preferences, licensing state requirements, course completion progress, and messages submitted through contact or registration forms.

Technical Information: IP address, browser type, operating system, device identifiers, referring URLs, and website interactions.

2. How We Use Your Information

We use your information strictly to support your education and deliver our real estate instruction services, including:

Processing course enrollments and granting access to learning portals, study apps, and tools.

Managing course progress, issuing completion certificates, and submitting state compliance reports (e.g., Massachusetts Board of Registration of Real Estate Brokers and Salespersons).

Providing career guidance, job placement assistance, and instructor support.

Communicating important course updates, exam preparation notifications, class schedules, and customer support responses.

Enhancing website functionality, user experience, and educational curriculum.

3. SMS and Mobile Communication Policy (A2P Compliance)

A. Purpose of Text Messages

When you opt in to receive SMS/text communications from Jackie Connolly Real Estate School, we use your phone number to send:

Course enrollment updates and confirmations

Appointment confirmations and class schedule reminders

Responses to your service, licensing, or course inquiries

Exam preparation resources, account notifications, and emergency alerts

B. Message Frequency

Message frequency varies based on your course engagement, inquiry frequency, and account activity.

C. Rates, Opt-Out, and Support

Standard Rates: Message and data rates may apply depending on your mobile provider and plan.

How to Opt-Out: You can opt out of SMS communications at any time by replying STOP to any text message received. Once sent, you will receive a single final confirmation message and will no longer receive SMS messages from us.

How to Get Help: Reply HELP to any text message for assistance, or contact customer support directly using the contact details in the footer.

D. Mandatory Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, trade, or lease personal information or customer lists to third parties or affiliates for marketing or lead generation purposes.

We share data only in the following limited circumstances:

Subcontractors & Service Providers: Trusted partners assisting with website hosting, learning management platforms, CRM systems, and customer support, bound strictly by confidentiality agreements.

Regulatory Compliance: Reporting course completions and CE credits to official state licensing boards as required by law.

Legal Requirements: When required by law, court order, or governmental regulation.

5. Age Gating & Children’s Privacy

18+ Requirement for Mobile Messaging: By opting into our SMS services, you represent that you are at least 18 years of age.

COPPA Compliance: Our website and real estate courses are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal data, we will immediately delete such information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to evaluate visitor behavior, analyze site performance, and improve navigation. You can manage or disable cookies via your browser settings, though doing so may impact certain portal functionalities.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, unauthorized access, disclosure, alteration, or destruction.

All online forms collecting personal details or phone numbers utilize Secure Sockets Layer (SSL) encryption during transmission.

Access to student and user records is strictly restricted to authorized personnel and system operators.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal data we hold about you.

Request corrections to inaccurate or incomplete information.

Request the deletion of your personal records.

Withdraw consent for any optional non-essential communications.

To exercise any of these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update this policy as regulations or service offerings change. Updates will be posted directly to this page with a revised "Last Updated" date.

10. Contact Us

If you have questions regarding this Privacy Policy, your data, or SMS communications, please contact us at:

Jackie Connolly Real Estate School

Physical Address: 15 Utica Lane Dartmouth MA 02748